Associate - Client Experience in Thiruvalla – Freshers

About the role

We are seeking a dedicated Associate to enhance the client experience in Thiruvalla. The ideal candidate will be a graduate from any discipline, eager to work in the dynamic logistics industry. In this role, you will engage with clients, address their needs, and contribute to their overall satisfaction with our services.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month