Associate - Client Experience in Thrissur – Freshers

About the role

We are seeking an Associate to enhance the client experience in Thrissur within the logistics sector. The ideal candidate will have a graduation degree in any stream and a willingness to contribute to a leading logistics company. This role involves engaging with clients to ensure their needs are met and providing support to improve overall satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate