Associate - Client Experience in Tirupati – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in the logistics sector based in Tirupati. This role is ideal for recent graduates eager to start their careers in a dynamic and fast-paced environment. You will be responsible for addressing client inquiries, providing support, and ensuring a seamless experience throughout their engagement.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate