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Associate - Client Experience in Udupi – Freshers

Workers Town·Udupi, Karnataka

₹15k–₹25k a monthFresherFull-time

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About the role

In this position, you will engage with clients, address their queries, and ensure smooth communication to facilitate a positive experience. As a fresh graduate, you will be provided with ample opportunities to develop your skills and grow within the organization. The ideal candidate should possess strong interpersonal skills and a willingness to learn.

What you'll do

  • Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
  • Managing the payable for the allocated clients
  • Building and Maintaining an appropriate network of key contacts for each client
  • Engagement in reconciliation/ Payments/ DSO
  • Monitoring day to day operations

What you need

  • Open to freshers
  • Reconciliation
  • Last-mile delivery
  • SOP writing
  • Any graduate

What you get

  • ₹15k–₹25k a month

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