Associate - Client Experience in Valsad – Freshers

About the role

As an Associate, you will engage with clients to ensure their needs are met and assist in resolving any issues that may arise. Your proactive approach will contribute to a seamless experience for our clients. The ideal candidate should hold a degree in any field and have a strong desire to learn and grow within the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate