Associate - Client Experience in Vijayawada – Freshers

About the role

As a key member of the Client Relationship department within the logistics industry, you will assist in managing client inquiries and ensuring timely communication. The ideal candidate will be a recent graduate from any stream, eager to contribute to a fast-paced environment. Your responsibilities will include supporting client needs, addressing concerns, and collaborating with team members to improve service quality.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month