Associate - Client Experience in Vizianagaram – Freshers

About the role

As a fresh graduate, you will be welcomed into the logistics industry, providing you with ample opportunities to grow and develop your skills. Your responsibilities will include assisting clients with their inquiries, ensuring timely communication, and supporting the team in delivering exceptional service.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate