Associate - Client Experience in Warangal – Freshers

About the role

In this position, you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of satisfaction with our services in the logistics sector. As a graduate, you will have the opportunity to work alongside experienced professionals in a dynamic environment. We welcome freshers who are eager to learn and grow within the leading logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate