Associate - Client Experience in Wardha – Freshers

About the role

We are seeking an Associate to enhance the client experience in Wardha within the logistics sector. The ideal candidate should have a graduation degree in any field and a strong desire to work in a dynamic environment. This role involves engaging with clients, addressing their needs, and ensuring high levels of customer satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate