Associate - Client Experience in Yamuna Nagar – Freshers

About the role

As a fresher, you will be supported in developing your skills in client relationship management and understanding the dynamics of the courier industry. We are looking for enthusiastic individuals who have completed their graduation in any stream and are eager to begin their careers. You will be responsible for assisting clients, addressing their inquiries, and ensuring a smooth experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month