Associate - Client Experience in Yavatmal – Freshers

About the role

As an Associate, you will be responsible for interacting with clients, addressing their queries, and ensuring their needs are met efficiently. The ideal candidate should possess strong communication skills and a willingness to learn. You will be part of a dynamic team dedicated to delivering excellent customer service and building lasting relationships with clients.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate