Associate Clinical Liaison Manager, Hyderabad

About the role

The Associate Clinical Liaison Manager is responsible for supporting treatment planning operations within Align’s India delivery hub in Hyderabad. This role provides clinical expertise to ensure high-quality treatment outcomes, while managing complex inquiries and supporting customer and business needs.

What you'll do

• Provide clinical support for treatment planning operations, ensuring quality, accuracy, and consistency in treatment outcomes
• Manage and resolve complex clinical inquiries, customer concerns, and treatment-related issues to completion
• Collaborate with cross-functional teams (Quality, Engineering, Product, Commercial) to resolve issues and improve processes
• Identify opportunities for process improvement and propose data-driven solutions to enhance service delivery and customer satisfaction
• Contribute to software and product enhancement initiatives by providing clinical insights and feedback

What you need

• 6–10 yrs of experience
• PowerPoint
• Problem solving
• Any graduate