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Associate Collections Analyst

NTT Data·Mumbai

Pay not statedFresherFull-time

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About the role

The Associate Collections Analyst works under the supervision a senior manager and is responsible for learning the skills associated with the management and optimization of the collections process for outstanding payments from clients. This role involves closely monitoring accounts receivable, following up on overdue invoices, and maintaining positive relationships with clients to ensure timely and successful collections.

What you'll do

  • Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments
  • Follows up on overdue invoices through emails, phone calls, or other communication channels to secure timely payment
  • Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements
  • Supports with accurately applying received payments to appropriate client accounts and reconciles discrepancies
  • Supports with investigating and resolving billing disputes or discrepancies with clients and internal stakeholders

What you need

  • Open to freshers
  • Collections
  • Financial analysis
  • Cash flow
  • Credit risk
  • Credit appraisal
  • Excel
  • B.Com

Good to have

  • Accounting
  • Accounts receivable

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