Associate Consultant, Managed Service - 10168

About the role

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

What you'll do

• Execute configuration updates, user/security changes, and other configuration changes within the scope of the service model
• Monitor queues, investigate issues and resolve in a professional collaborative manner and Deliver an excellent customer experience
• Document and track changes, effectively communicating to customers before
• Collaborate with team members across the Managed Service organization to ensure quality delivery of service
• Escalate complex items to Manager with proposed solutions and Take ownership of your assigned customers/tasks

What you need

• 2–4 yrs of experience
• Accounts payable
• ERP
• Any graduate