Associate - Cre

About the role

As an Associate in the Customer Relationship Executive (CRE) team, you will be at the forefront of our sales initiatives, responsible for engaging with customers to enhance their experience. Your role will involve customer support, upselling, and effective customer acquisition, contributing significantly to revenue generation and churn reduction.

What you'll do

• Conduct effective customer outreach to promote services and products, ensuring outstanding customer support
• Utilize upselling techniques to maximize revenue opportunities while cross-selling additional solutions to clients
• Assist in acquiring new customers, enhancing the overall customer base and market presence
• Foster strong relationships with existing customers to minimize churn and ensure high retention rates
• Collaborate with team members to strategize and implement innovative sales techniques

What you need

• 0–2 yrs of experience
• Sales
• Cross-selling
• Customer service
• Upselling
• CRM
• Product knowledge
• Any graduate

What you get

• ₹2.2 L–₹2.7 L a year