Associate Director Operations

About the role

The Associate Director of Operations will lead all activities toward achieving business goals of the organization and report to the the leadership team. S/He will be responsible to drive operational excellence and high output. The candidate will also assess team member performance using metrics and data, motivate and lead team to achieve their full potential, and maintain a solid talent pipeline.

What you'll do

• Plan, monitor, and analyse key metrics for the day-to-day performance of the operations team to ensure efficient and timely completion of tasks
• Creating processes & mechanisms for all business objectives
• Collaborate with product team to develop scalable features & reduce manual efforts
• Hire exceptional talent, nurture teams and create a culture of result driven action oriented work

What you need

• 3–6 yrs of experience
• Data analysis
• Customer success
• Six Sigma
• Any graduate