Associate Director | Service Delivery Manager| Bengaluru | Engineering | Hybrid Cloud Engineering

About the role

Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth. Seeking an experienced Service Delivery Manager / Technical Program Manager (TPM) to lead Infrastructure Operations, Data Center Transformation, Virtualization, and Cloud Infrastructure programs.

What you'll do

• Lead end-to-end delivery of infrastructure, data center, and service management programs
• Manage VMware vSphere, ESXi, vCenter upgrade, migration, optimization, and lifecycle initiatives
• Drive Wintel programs covering Windows Server, Active Directory, DNS, DHCP, and Failover Clustering
• Manage SLA/KPI performance, service governance, operational reviews, and continuous service improvement initiatives
• Lead data center migration, transformation, modernization, and infrastructure consolidation programs

What you need

• 10–18 yrs of experience
• Windows Server
• VMware
• TPM
• Active Directory
• Network security
• Root cause analysis
• B.Tech or B.E.

Good to have

• ITIL