Associate Energy Market Analyst ​(Support - SQL Focused)

About the role

This role provides frontline support for consultants and customers using the Adapt2 (A2) ISO product, investigating shadow settlements and database-dependent processes in Microsoft SQL Server. Responsibilities include troubleshooting T-SQL stored procedures, tracing report downloads and parsing, validating market data, and supporting complex issue resolution with senior analysts.

What you'll do

• Provide frontline technical support for A2 customers and consultants, investigating issues and escalating tier 3 cases with clear diagnostic evidence
• Build and maintain strong client relationships, acting as a trusted advisor to help optimize their use of the A2 enterprise solution
• Analyze A2 data and job status in Microsoft SQL Server to identify recurring issues, recommend improvements, and contribute to long-term resolutions
• Troubleshoot and optimize complex T-SQL stored procedures for A2 shadow settlements, allocations and transmission profit and loss; validate results

What you need

• SQL
• Azure
• Python
• SQL Server
• Customer success
• Financial statements
• Any graduate

Good to have

• Power BI
• CI/CD
• Microservices
• Kubernetes
• API testing
• REST APIs