Associate Finance Admininstrative Representative II

About the role

The Senior Collection Analyst is responsible for managing complex collection activities, leading escalated case handling, and supporting the supervisor in implementing effective collection strategies. This role ensures timely cash application, accurate reconciliation of customer accounts, and proactive risk assessment for overdue receivables.

What you'll do

• Work closely with sales, customer service, and finance teams to resolve billing or Statement related issues and help team members for timely cash application
• Support the supervisor in implementing collection strategies and training junior staff
• Reconcile orders to match customer records, validate credits or debits, process unapplied cash, and resolve discrepancies in accounts
• Prepare and issue manual dunning letters across various levels in line with established procedures
• Monitor the auto-dunning process as per the defined scheduler, promptly highlight any deviations

What you need

• 5–7 years in finance, audit & banking
• Reporting
• Credit appraisal
• Accounts receivable
• Data analysis
• Accounting
• ERP
• B.Com

Good to have

• CRM
• Credit risk
• Reconciliation
• Litigation