AVP - Journey Excellence and Optimisation

About the role

To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.

What you'll do

• Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights
• Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness
• Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders
• Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within…
• Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations

What you need

• KYC
• Operational risk
• Reporting
• Compliance
• LLMs
• Risk management
• Any graduate

Good to have

• Performance management
• User flows
• Data privacy