Associate II - BPM

About the role

Benefit Configuration Analyst The Benefit Configuration Analyst is responsible for supporting and managing healthcare payer business processes related to benefit administration, plan maintenance, enrollment, claims, and operational support activities.

What you'll do

• Support implementation of new business requirements, plan changes, renewals, and operational updates
• Perform activities in healthcare administration platforms while ensuring accuracy and compliance with business guidelines
• Ensure timely completion of assigned work items in accordance with established SLAs and quality metrics

What you need

• 2–3 yrs of experience
• Process management
• Excel
• Claims processing
• Compliance
• Reporting
• Process improvement
• Any graduate

Good to have

• SQL
• Data analysis
• Six Sigma
• Root cause analysis