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Associate II - Cloud Infrastructure Services

UST·Chennai

Pay not stated2–3 yrsFull-time
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About the role

Reviewing, resolving and closing tickets in the ServiceNow queue. Arrange for repairs by vendors\ OEM and external repair facilities as necessary. Performing moves, adds and changes of software and hardware for all endpoints. Diagnose, resolve and follow through on computer malfunction. Installation/troubleshooting software in systems and equipment problems or malfunctions.

What you'll do

  • Reviewing, resolving and closing tickets in the ServiceNow queue
  • Arrange for repairs by vendors\ OEM and external repair facilities as necessary
  • Performing moves, adds and changes of software and hardware for all endpoints
  • Identifying causes and recommending solutions

What you need

  • 2–3 yrs of experience
  • Linux
  • Networking
  • EDR
  • Office 365
  • Intune
  • ServiceNow
  • Any graduate

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