Associate III - BPM Product Configuration QA Analyst

About the role

The Product Configuration QA Analyst is responsible for independently validating product and group configurations in TriZetto Facets to ensure accuracy, completeness, and compliance with approved business requirements. The role performs quality audits, configuration testing, defect analysis, and root cause investigations while supporting defect prevention and continuous quality improvement.

What you'll do

• Review configured products, groups, accounts, and benefit plans against source documentation
• Ensure TriZetto Facets configurations align with contract requirements and approved business rules
• Conduct comprehensive quality reviews before production deployment. Testing Activities
• Execute configuration validation testing in TriZetto Facets
• Perform end-to-end testing of benefit and group configurations

What you need

• 5–9 yrs of experience
• Claims processing
• Root cause analysis
• Any graduate