highlisted

Associate III - Business Analysis (Salesforce)

UST·Bengaluru

Pay not stated5–8 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Experience working across Salesforce Sales Cloud, Service Cloud, and CRM transformation initiatives

What you'll do

  • Business Analysis & Requirement Management
  • Gather, analyze, and document business requirements through stakeholder discussions, workshops, and interviews
  • Create BRDs, FRDs, user stories, process flows, and acceptance criteria
  • Translate business requirements into functional Salesforce solutions
  • Design and document end-to-end CRM business processes

What you need

  • 5–8 yrs of experience
  • Salesforce
  • Business analysis
  • CRM
  • Agile
  • Stakeholder management
  • Data privacy
  • Any graduate

Good to have

  • Bug tracking
  • JIRA
  • Reconciliation
  • Test cases

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