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Associate III - Production Support

UST·Thiruvananthapuram

Pay not stated3–5 yrsFull-time

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About the role

App support 8+ years of experience in Healthcare IT and the Facets platform Strong in PL/SQL, Oracle, SQL Server, SSIS, C, .NET, Azure Own resolution of P1/P2 production incidents; deliver RCA within 24 hours of resolution Perform advanced Facets module diagnostics and execute approved SQL/script fixes within change control framework Manage Facets batch failures end-to-end; communicate business impact and recovery status to stakeholders Participate in CAB, provide production risk assessments,…

What you'll do

    What you need

    • 3–5 years in it support & networking
    • SQL
    • .NET
    • ServiceNow
    • Oracle Database
    • SSIS
    • Root cause analysis
    • BCA or MCA or B.Tech or B.E. or B.Sc or M.Sc

    Good to have

    • C
    • Azure

    What you get

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