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Associate - Knowledge Management

Zinnov·Bengaluru

Pay not stated2–3 yrsFull-time

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About the role

As an Associate – Knowledge Management , you will help architect, govern, and scale an AI-enabled knowledge ecosystem that powers marketing, thought leadership, and enterprise impact. This role sits at the intersection of information architecture, automation, analytics, and AI. You will work closely with the KM Lead to transform how institutional knowledge is captured, structured, discovered, and activated across marketing systems and repositories.

What you'll do

  • Manage and optimize SharePoint Online and enterprise knowledge portals
  • Design scalable site structures, permission models, and workflows
  • Build metadata schemas, taxonomy frameworks, and tagging standards
  • Improve enterprise-wide discoverability and search performance
  • Governance & Lifecycle Excellence

What you need

  • 2–3 yrs of experience
  • Power BI
  • Excel
  • Reporting
  • LLMs
  • Machine learning
  • NLP
  • Any graduate

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