Associate M365 Engineer

About the role

We are looking for an Associate Microsoft 365 Engineer to support the administration, governance, and operational management of Microsoft 365 services. The role will focus on Exchange Online, Microsoft Teams, Microsoft 365 Groups, ServiceNow operations, Agent365/Copilot platform support, governance initiatives, audits, and Jira-driven operational activities.

What you'll do

• Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, and Microsoft 365 Groups
• Support Microsoft Copilot Studio and Agent platform onboarding, deployment, environment management, and user access activities
• Manage and fulfill Microsoft 365-related ServiceNow requests and maintain service catalog documentation
• Perform governance reviews and audits for functional accounts, resource accounts, shared mailboxes, distribution lists, and Microsoft 365 Groups
• Track operational work, governance initiatives, and enhancement projects through Jira

What you need

• 1–4 yrs of experience
• Office 365
• ServiceNow
• Troubleshooting
• JIRA
• PowerShell
• IAM
• Any graduate