Associate Manager, Category Management - Insurance

About the role

The Associate Manager at PhonePe serves in a pivotal role, building and managing the respective category business. This would require you to work closely with various internal and external stakeholders to scale and improve the experience, product features and services that help increase user satisfaction, improve customer experience and grow the category revenue.

What you'll do

• Active monitoring of the commercial performance for the category
• Drive cross-functional problem-solving with full ownership of results, leveraging your ability to work with fuzzy / unstructured problem statements and break it down…
• Establishing and maintaining strong relationships with key stakeholders in insurance companies, including executives, business development teams, and product managers
• Define KPIs and metrics to track the success and impact of strategic partnerships. Monitor and analyze partnership performance to identify areas of improvement and…
• Collaborate with cross-functional teams- Product, Tech, Operations, Analytics ,Growth, Compliance compliance & Customer experience to lead category specific initiatives

What you need

• 2–4 yrs of experience
• Insurance
• Excel
• Reporting
• Customer service
• Compliance
• Business development
• MBA or BBA