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Associate Manager / Manager - ORM

The Hackett Group·Telangana

Pay not stated3–5 yrsFull-time

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About the role

The role will directly align to the Principal in Charge of ORM on a daily basis and support operational performance of ORM duties while assisting in continuous improvement of ORM practices, Client Service Cycle enhancements, and ORM policy & procedure optimization efforts. This position will initially focus on portfolio risk analysis/reporting and project review practices while supporting pre-proposal/proposal and SOW reviews.

What you'll do

  • Support above noted ORM reviews, approvals and/or rejections in a timely manner
  • Updates required to existing CSC tools, templates and websites
  • Practice guides needed to improve practice area awareness and adoption
  • Enhancements to performance of associated reviews to support data collection and compliance monitoring/statistics
  • Prioritization of Requests by maintaining proper communication with internal clients

What you need

  • 3–5 years in customer support & success
  • Customer service
  • Sales
  • ERP
  • SAP
  • MS Project
  • Portfolio management
  • BBA

Good to have

  • MS Office
  • PowerPoint
  • IPR

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