Associate - Operations Support

Pay not stated1–4 yrsFull-time

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About the role

Chakala Rd, Parshiwada, Chakala, Andheri East, Mumbai, Maharashtra 400047, India

Handling day to day backend operations including query resolution
Monitoring and managing Customer Service operations for one or more countries
Analyse the Customer Service processes and help identify areas of performance improvements
Handling level 2/ 3 escalations providing support to our Customer Service team by analysing data and customer history
Escalations to Technology team, Trading and Payment providers as required

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Source: From the company's careers page · today
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Early: posted 1 h ago on their own site

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