Associate Principal AI Architect (Claude AI)

About the role

This role combines the SoW's "Platform & Integration" and "Knowledge Transfer Lead" scopes into a single Associate Principal Architect position, and is also the primary architecture-level escalation point for L1.5/L2 support.

What you'll do

• Lead onboarding and configuration of the Anthropic Claude platform tenant, API gateway, single sign-on (SSO), SOC/SIEM, and observability integrations across UAT
• Lead the formal, time-boxed knowledge-transfer exercise with the Outgoing Providers (Accenture and Tribe AI), capturing configurations, the prompt/agent catalog
• Develop and validate L1.5/L2 support runbooks and technical documentation as part of the Transition deliverables
• Support the estate assessment and BAU readiness report during the Discovery & Readiness phase, identifying and closing knowledge/documentation gaps
• Provide L1.5/L2 architecture-level support and escalation input for Priority 1 and Priority 2 Incidents

What you need

• 8–12 yrs of experience
• LLMs
• Prompt engineering
• SIEM
• B.Sc or BA

Good to have

• Machine learning
• ServiceNow