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Associate Process Manager

eClerx·Mumbai

Pay not stated4–8 yrsFull-time

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About the role

Associate Process Manager at eClerx. Performance Monitoring & Troubleshooting.

What you'll do

  • Performance Monitoring & Troubleshooting
  • Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly
  • Identify issues across submissions, approvals, and workflow stages
  • Fix functional issues inside Workfront and support stability of existing flows
  • Workflow Optimization & Evolution (Fusion)

What you need

  • 4–8 years in operations
  • Documentation
  • Any graduate

Good to have

  • CRM

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