Associate Process Manager

eClerx·Mumbai

Pay not statedMid levelFull-time

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About the role

Analyze business and customer datasets to identify trends, patterns, opportunities, and key performance drivers. Develop, maintain, and enhance interactive dashboards and reports using Power BI and/or Tableau. Translate business requirements into meaningful KPIs, analytical solutions, dashboards, and reporting frameworks.

What you'll do

Analyze business and customer datasets to identify trends, patterns, opportunities, and key performance drivers
Develop, maintain, and enhance interactive dashboards and reports using Power BI and/or Tableau
Translate business requirements into meaningful KPIs, analytical solutions, dashboards, and reporting frameworks
Perform ad-hoc analysis, data deep dives, and root-cause analysis to support business decision-making
Prepare clear and actionable insights using effective data visualization and storytelling techniques

What you need

3–6 years in operations
SQL
Excel
LLMs
Data analysis
Power BI
Data visualisation
Any graduate

Good to have

Tableau
Git
Data modelling
AWS
Prompt engineering
Python

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