Associate Product Manager / Product Manager — Over-the-Road Visibility

About the role

The role sits where supply chain operations meet modern software product development, and you'll need both. You need deep empathy for how freight actually moves across modes, and the analytical rigor to turn that into product bets worth making.

What you'll do

• Product Ownership & Outcomes
• Own product outcomes for one or more OTR modes (Truckload, LTL, Parcel or Last Mile), including tracking quality, ETA accuracy and carrier coverage
• Track and analyze adoption, engagement and retention KPIs for your area
• Find friction points and adoption gaps using usage data, customer interviews and feedback from Customer Success and Sales
• Build and prioritize a backlog that measurably improves customer stickiness, and bring well-reasoned prioritization recommendations to roadmap planning

What you need

• 5–9 yrs of experience
• SQL
• Prototyping
• Business analysis
• Customer success
• Last-mile delivery
• Agile
• B.Tech or B.E.

Good to have

• Product marketing
• Instrumentation