Associate Relationship Manager - Affordable HL

About the role

The role entails driving the process pertaining to account opening and customer service process for the Corporate Salary segment in a branch/region contributing to the larger branch banking channel objectives. The role bearer would be responsible for ensuring high process efficiencies and best in-class customer experience.

What you'll do

• Process forms for account opening and close the service requests for Corporate Salary segment with “First Time Right” approach and keeping errors within acceptable norms
• Assisting in timely resolution of queries/discrepancies raised by stakeholders
• Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client onboarding
• Ensuring adherence to banking regulations & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc
• Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability

What you need

• 0–2 yrs of experience
• AML
• KYC
• Channel sales
• Compliance
• Biology
• Customer service
• B.Tech or B.E.