Associate Relationship Manager - Unnati MBL

About the role

'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

What you'll do

• '• Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities
• Deliver exceptional client service and focus on customer retention by building and nurturing strong relationships
• Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives
• Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment
• Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults

What you need

• 0–2 yrs of experience
• Cross-selling
• Sales
• Customer service
• Collections
• Channel sales
• Any graduate