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Associate Relationship Manager - Unnati MBL

IDFC FIRST Bank·Rajasthan

Pay not stated0–2 yrsFull-time
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About the role

'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

What you'll do

  • '• Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities
  • Deliver exceptional client service and focus on customer retention by building and nurturing strong relationships
  • Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives
  • Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment
  • Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults

What you need

  • 0–2 yrs of experience
  • Cross-selling
  • Sales
  • Customer service
  • Collections
  • Channel sales
  • Any graduate

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