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Associate, Specialist, Demand Manager, Contact Centre, Consumer Banking, Technology And Operations

DBS Bank India·Pune

Pay not statedMid levelFull-time

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About the role

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

What you'll do

  • Analyze demand trends, accurately forecast potential risks, and develop proactive, effective mitigation strategies to ensure operational stability

What you need

  • CRM
  • Any graduate

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