Associate Specialist, Mid Office Operations

About the role

The ideal candidate will support Randstad Solutions delivery team to setup and maintain all projects in Certinia (RD Solutions), make sure that billing and invoicing on assigned clients is handled correctly, make sure that Purchase Orders and other contractual elements are up to date and accurate. Candidate will use multiple systems and methods to confirm accuracy so strong multi-tasking skills are required.

What you'll do

• Collaborate with management for goals and objective achievement
• Ensure adherence to corporate guidelines and policies
• Adhere to client and Company processes and quality procedures as defined
• Communicate with management to provide status updates, reporting metric updates and identify any potential issues
• Troubleshoot system, process, and document related issues· Create and update procedural documentation for internal distribution· Create and update Contract Set-ups per…

What you need

• 4–7 yrs of experience
• Excel
• MS Office
• PowerPoint
• Reporting
• Documentation
• Customer service
• Diploma