F&B Service Expert
Marriott·Navi Mumbai, Mumbai
- Can I apply
- Needs Diploma · Fresher
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Marriott's own site
Early: posted 9 h ago on their own site
Read from the company's own careers page; you apply on their site.
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About the role
Assistant Manager / Deputy Manager -Autodesk Support
What you'll do
- Provide prompt issue qualification, basic troubleshooting, and resolution for common problems (access issues, Vault errors, usage questions, etc.)
- Complex cases or technical issues beyond L1 scope are escalated to Level 2/3 (senior support or external partner) as needed, while tracking progress to closure
- Assist with global configuration consistency and basic system maintenance tasks, ensuring alignment with defined standards for all entities (India, Europe, US, etc.)
- Document solutions to frequent issues and maintain an up-to-date knowledge base (FAQs, “how-to” guides, known issue resolutions)
- Regularly publish tips, news or announcements on the internal Help Portal related to Autodesk Vault/CAD support
What you need
- 3–7 yrs of experience
- JIRA
- Communication
- B.Tech or B.E.
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