AV Coordinator - Pune

About the role

We now have a new opportunity for someone to join Yorktel-Kinly’s dynamic team in Pune, to work on a key client account in supporting the Media Services Operations/VIP/Events coordination function. The role incorporates an onsite point of contact to receive, handle and process VIP/Events users queries, requests & complaints, and proactive management of all reported requests.

What you'll do

• Responsible for providing Media Services coordinator support to the client
• Accurately record and deal with VIP/Events/BAU requests and queries made to the Media Services VIP/Event/Operations mailbox
• Maintain coverage of the incoming telephone lines for Media Services
• Provide a video conference room booking service and be fully conversant with the Condeco Resource Booking, AV & VC booking procedures
• Schedule, test, connect and monitor video conferences using the Cisco Codian Bridge/CMM platforms

What you need

• Customer service
• Coordination
• Problem solving
• Any graduate