AV Engineer,Video collaboration engineer,Cisco WebEx, poly

About the role

WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

What you'll do

• Design, install, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure
• Handling video conferencing endpoint equipments and tasks such as configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints
• Schedule, setup, and disconnect video conferences for internal and external meetings
• Provide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings
• Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues

What you need

• 5–8 yrs of experience
• ServiceNow
• Test cases
• Root cause analysis
• Any graduate