AVP/VP HRCS Business Management

About the role

The Business Management, Vice President, plays a critical role liaising across HR Central Services teams and other key stakeholders to foster a holistic, systems approach for optimizing the intersections between people, process, and technology and proactively mitigating operational risk.

What you'll do

• Serve as liaison across HR Central Services teams and provider partners to ensure cross-functional alignment, seamless coordination, risk mitigation
• Act as a neutral, agnostic facilitator— ensuring balanced representation across stakeholders, advocating for multiple sides, and mediating discussions
• Facilitate team‑level problem‑solving forums to identify issues, brainstorm possible solutions, and co‑create the path forward
• Foster a collaborative, people-centric culture that emphasizes transparency, accountability, and shared ownership of outcomes
• Drive cross-functional culture and change initiatives that strengthen employee experience, operational consistency, and organizational cohesion

What you need

• 11–18 yrs of experience
• Stakeholder management
• Change management
• Process improvement
• Project management
• HR operations
• Operational risk
• BBA