Back Office Associate (Apprenticeship)

About the role

Direct Customer Communication I. Customer Engagement II. Maintain the relationship and ensure the customer is engaged and connected and position the company as a partner during challengingtimes. Also ensure we get resumes from the customer. Digital Profile Management & Data Enrichment I.Proactively check and analyze customer social media profiles and other relevant professional networking sites to obtain the latestinformation.

What you'll do

• Maintain the relationship and ensure the customer is engaged and connected and position the company as a partner during challengingtimes
• Use gathered professional data to identify potential upsell/cross-sell opportunities or flag accounts for enhanced supportbased on shifts in their career or company…

What you need

• Cross-selling
• Diploma

What you get

• ₹11k–₹20k a month