Back Office Manager - Operations

About the role

Back Office Manager - Operations at Datamark. Team Management & Leadership.

What you'll do

• Lead, supervise, and motivate a team of back-office associates, ensuring high levels of productivity and engagement
• Provide training, coaching, and performance feedback to ensure consistent improvement and skill development
• Manage staffing levels and schedules to ensure the back office is adequately resourced at all times
• Identify, recommend, and implement process improvements to enhance operational efficiency and reduce costs
• Work closely with other departments to understand requirements and ensure seamless integration between back office and front office teams

What you need

• Reporting
• Front office
• Documentation
• Team management
• Process improvement
• Data privacy
• Any graduate

Good to have

• Client relationship