Banker-Authorizer

IDFC FIRST Bank·Gurugram

Pay not stated6–11 yrsFull-time

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About the role

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service , operations, liability build up, cross sales at the designated branch and ensure regulatory requirements..

What you'll do

Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell
Deliver business target assigned as per performance score card
Giving the client need based product solutions and in the process aligning client requirements with business specifics
Assessing customer propensity and ensuring higher product penetration per relationship
Referencing for more business from existing customers