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Benefits Operation Manager

Alight Solutions·Gurugram

Pay not stated5–9 yrsFull-time
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About the role

Benefits Operation Manager at Alight Solutions. Client & Operations Ownership.

What you'll do

  • Client & Operations Ownership
  • Manage assigned benefits administration deliverables within defined SLAs (internal and external)
  • Responsible for operations delivery for assigned clients in coordination with North America based colleagues
  • Act as the client SME for complex, client‑specific requirements, processes, and interpretations
  • Proactively identify operational risks and potential client‑facing issues and drive timely resolution

What you need

  • 5–9 yrs of experience
  • SOP writing
  • Coordination
  • Any graduate

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