Billing Specialist

About the role

We are looking for a Billing Specialist to join our team and own accurate, timely billing for our global customer base. This role is critical to our order-to-cash process: ensuring customers are invoiced correctly out of NetSuite, sales tax and VAT are applied as expected across the jurisdictions we serve, and new customers are onboarded smoothly.

What you'll do

• Generate, review, and issue customer invoices out of NetSuite, including recurring subscription billings, renewals, upsells, and one-time charges
• Bill customers across multiple countries, including the United States, Canada, the United Kingdom, and the European Union, applying the correct entity, currency
• Review invoices to confirm sales tax, GST/HST, and VAT have been applied as expected for each customer and jurisdiction, and escalate any discrepancies
• Own customer onboarding from a billing perspective, including KYC and customer verification and collecting billing contacts and tax information
• Manage customer invoice submission through customer AP portals (e.g., Coupa, Ariba, and similar), including vendor registration, purchase order matching

What you need

• 2–4 yrs of experience
• Billing
• Accounts receivable
• NetSuite
• GST
• Salesforce
• KYC
• Any graduate

Good to have

• Month-end close