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BMS Specialist, Amazon Maintenance Operation Centre

Amazon·Hyderabad

Pay not stated3–5 yrsFull-time
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About the role

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

What you'll do

  • Monitor and respond to BMS tickets and work orders, ensuring timely resolution
  • Conduct basic troubleshooting of BMS technologies, IoT platforms, and system data
  • Update maintenance logs, compliance records, and ticket documentation accurately
  • Assist in contractor supervision and site access control activities
  • Follow established Standard Operating Procedures and escalate complex issues appropriately

What you need

  • 3–5 yrs of experience
  • Maintenance
  • SOP writing
  • Process improvement
  • Documentation
  • IoT
  • Diploma or B.Tech or B.E.

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