- Can I apply
- Open to any education · 5–20 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Iaamcp's site: account needed, ~10–15 min
Early: posted 3 h ago on their own site
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About the role
Determines queue personnel needs during times of heavy call volume. Provides schedules for contact centers to ensure maximum performance. Forecasts daily contact and technician availability. Monitors incoming queues and ensures technicians are available for support. Responds to contact center routing and tool outages and other business continuity and recovery
What you need
- Any graduate
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